Every repair, on the record.

Repair management software for UK property managers

Tenants report. Contractors update. You stay in control.

Manage every repair from the first report to the final approval, and keep the photos, the invoice and the complete history together.

Start free Book a demo See how it works

Your first 10 repairs are free, no card needed. Then £49 a month for your whole team, every building. Cancel any time.

The FixDocket console: four counts of open work, then a list of repairs with the flat, the building, the status and who reported each one.

Built for UK property managers
No tenant accounts
No contractor accounts
Full repair history
Photos and invoices kept
Hosted in London

Still running repairs through WhatsApp, email and phone calls?

Then the story of any one repair is spread across:

a tenant's messages
a member of staff's inbox
a contractor's texts
photos on somebody's phone
an invoice in a folder
a line in a spreadsheet

FixDocket puts the whole job in one record, from the first report to the sign-off: who reported what, when it was answered, what it cost, who signed it off, and the photos to prove it.

How it works

Four steps, and three of them happen on a phone.

STEP 1

The tenant reports

Each flat has its own report link. Print it as a QR code for the tenant pack, the noticeboard or inside the door, or email it to the tenant once. They open it, describe the fault and add photos. No app, no account, no password. A tenant who phones instead is logged in seconds by your team.

The report form on a phone, headed with the building and flat, with a leaking tap described.

STEP 2

You assign

The job is in your console the moment it is sent, with an email to your team. Triage it, mark it a duplicate, or send it to a contractor with one secure link.

The job in the console: its status, the moves it can make, and buttons to issue a contractor link or a landlord link.

STEP 3

The contractor completes

They open the link on their phone, see the fault and the photos, add their own when the work is done, and upload the invoice with the figure.

The contractor's page on a phone: the job, its status, what was reported, and the history so far.

STEP 4

You sign off

The amount is approved by a named person at a recorded time. The job closes and its full history is kept, as a page in your console and as a PDF on demand.

The closed record on a phone: status closed, the invoice total and when it was signed off, a PDF link, and the history.

No apps. No passwords. No training.

Only your own team signs in. Tenants and contractors get a code or a link, on their phones, and the form loads in a second on one bar of signal in a stairwell. Here is what that changes for you.

Fewer messages to chase

Everything about a job is in the job: the report, the photos, the invoice and the approval, attached to the flat they belong to. Your team opens the console instead of scrolling back through three conversations.

No contractor onboarding

Send a secure job link. The contractor sees the repair, uploads completion photos and submits the invoice without creating an account. The link expires after 30 days.

Landlords kept informed

Share a job with the landlord through a link that lasts 90 days: the reported issue, the history, the photos, the invoice and who approved it. No forwarding emails.

Answer a dispute in minutes

Download the complete repair history as one PDF: report, timeline, photos, invoice and sign-off. For a deposit dispute, a landlord, or an auditor.

Why the record matters

Repairs are where property management gets argued about: whether the tenant reported it, how long it took, what it cost, who approved it. FixDocket keeps the answer as it happened -- every step timestamped, every photo kept, every change of status attributed. Every event is added to the job's history and none can be silently edited or removed, by you or by us: a correction is a new entry, and the old one stays. When data must go, an authorised manager deletes the complete record, in line with their retention policy.

Built for UK lettings: sign-off is recorded, but no money moves through FixDocket.
Your data is yours: entries cannot be edited, but the whole record for a job, a flat or a building can be deleted when your policy or the law requires it, photos included. How information is handled.
Hosted in London, with each customer's data kept separate from every other's. Security and data protection.

Pricing

One plan, one price, no per-user fees.

£49 a month

Your first 10 repairs are free. No card to start, no time limit.
Nothing is charged automatically. When your team goes to work on repair number 11, we ask you to set up the subscription; until then tenants can keep reporting and everything recorded stays visible.
Every building, every flat and every member of your team included, whatever the size of your portfolio.
Tenants, contractors and landlords never need an account, so they never cost you anything.
Paid monthly by Direct Debit. Cancel any time; your records stay readable.

Start with 10 free repairs Want to see it first? Talk to us.

Full pricing details

Built with UK property managers

Set up your buildings today and your first 10 repairs are on us: no card, no time limit. Or, if you would rather see it first, we will show you round on a call.

Start free Or book a demo