Contact
Contact FixDocket
The quickest way to reach us is the enquiry form. Tell us what you manage and what you would like to know, and we reply to every message, usually within a working day.
By email
Write to hello@fixdocket.co.uk. We read everything and reply within a working day.
What to include
A line on what you manage helps us answer properly: roughly how many flats, whether they are in blocks or houses, and what you use for repairs today. If you want to see the product first, the demo page shows what the tenant report, the contractor link and the sign-off look like, and your first repairs are free if you would rather try it on a real building.
Already a customer?
Sign in to your console to see your jobs and your team. For anything about your account or your data, email us or use the enquiry form and say which organisation you are with.
Data protection requests
For a tenant's personal data, the property manager is the controller, so a request should go to them. See the privacy notice and the data processing agreement for how we handle it.
The company
FixDocket is a trading name of Northvale Technologies Ltd, registered in England and Wales, company number 17453725. Registered office: 277 Great Clowes Street, Salford M7 2HE.