Blog
Repairs, records and the evidence behind them
Practical guides for UK letting agents and block managers: why repairs stall, what a repair record needs to hold, and how to keep one without adding work.
WhatsApp, email and a spreadsheet: why repairs stall in UK lettings
Repairs rarely fail loudly. They go quiet between a report, a contractor and a landlord. Here is where UK lettings repairs stall and how to see it.
Tenant repair reporting with a QR code: no app, no login
How a QR code on the front door lets tenants report a repair with photos in seconds, with no app or account, and what that gives your records.
The repair audit trail: what you need to hold in a dispute
What a repair record needs to show when a tenant, landlord or deposit scheme challenges you: reports, timings, photos, costs and who approved them.
Switching from Fixflo: what independent letting agents should check
Thinking of moving off Fixflo? What an independent agent should check before switching: accounts, pricing, the record and integrations. Written by a vendor.
Awaab's Law and private lettings: what agents should record now
Awaab's Law is in force for social landlords and private-sector rules are still to come. What damp and mould evidence agents can start keeping now.
Contractor job links vs contractor apps
Contractor apps need installing, logging in and remembering. A secure job link needs a tap. What changes for onboarding, speed and your records.
Block management repairs: one record per flat
In a block, repairs span flats, communal areas and several owners. Why a record per flat, rolled up by building, keeps the history straight.
How much should repair management software cost?
Per user, per unit or flat monthly: how repair software is priced, what to compare, and a simple way to judge whether the price is rational.
The Renters' Rights Act and repair records: a practical checklist
A practical checklist of the repair records letting agents should be able to produce under the Renters' Rights Act. Not legal advice.
Silent jobs: measuring stall age from report to sign-off
A repair that nobody is touching looks the same as one that is fine. Measure stall age at each stage and the quiet jobs show themselves.
Best repair reporting software for UK letting agents (2026): our criteria
How to choose repair reporting software as a UK letting agent: the criteria we would use, and how FixDocket answers each. Written by a vendor.
These guides are written by FixDocket, repair management software for UK property managers. They are general information, not legal advice. See the product pages for letting agents and block managers, and the pricing.
Put your next repair on the record
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