There is no standard price for repair management software, and the headline figure is rarely the whole story. What matters is how the price is built, because that decides what it costs you in year two, when you have more flats and more people using it. This guide sets out how pricing usually works and a simple test for whether a price is rational.
The usual ways it is priced
- Per user. Cheap to start, but it taxes you for involving your team, and can push you to share logins.
- Per unit or per flat. Scales with your portfolio, so a growing agency pays more every time it signs a building.
- Per job or per repair. Fair in a quiet month, unpredictable in a bad winter.
- Flat monthly. Predictable, and the easiest to budget for. Check what is included.
Questions to ask about any quote
- Do tenants, contractors and landlords need paid seats or accounts?
- What is the minimum term, and what happens to the records if you leave?
- Is there a set-up or onboarding fee?
- What does the second year cost if you add a hundred flats?
- Does VAT apply on top of the figure shown?
A simple way to judge the price
Do not compare it to other software. Compare it to the cost of a single mishandled repair: a few hours of staff time chasing a contractor, a dispute over a deduction you could not evidence, a landlord who walks. If one avoided problem a month pays for the subscription, the price is rational. If you need the software to save a whole day a week to break even, it is not.
How FixDocket prices it
Your first 10 repairs are free, then FixDocket is £49 a month for your whole team and every building. There is no charge per user, flat or repair, and tenants, contractors and landlords never need an account. The free allowance means you can test the price against your own repairs before paying anything. Details are on the pricing page. For a priced side-by-side, see the Fiixit comparison.